Frequently Asked Questions, WebSiteWord 
 
 
PDF manual = you may see the EasyWebEditor one, click here (it is ZIP compressed)
 
Immediate response to frequently asked questions: read below! 
 
 
 
 
TUTORIALS, BASIC 
Are there any tutorials for the main features? 
Yes, in the internal manual (”?-Help >Help” or F1, then Tutorials). 
 
I have used another editor and I can’t understand how to manage HTML files with WebSiteWord... 
With WebSiteWord you edit a whole Web site at once, not codes and files. It manages everything automatically and even publishes your work using an internal FTP client, creating HTML files on-the-fly. You can add code but you can’t modify the HTML directly. If required, you can import old HTML pages using copy and paste from the browser (select a text block in the browser, click on it with the right mouse button, select Copy, then switch to the WebSiteWord window, click the right mouse button, select Paste). If you really need to touch the HTML code yourself, we would suggest that you search for another program. 
 
Can I import my old site created on geocities.com? 
Yes, use copy and paste from the browser (select a text block or an image in the browser, click on it with the right mouse button, select Copy, then switch to the WebSiteWord window, click the right mouse button, select Paste). WSW amends pages so they may be visited by any browser. You may have to do a little reformatting, but this way your pages will be seen as you intended, on all browsers and all PCs! 
 
Will you give me a Web space (hosting)? 
No but our partner DewaHost has some special offers for our customers, click here (you will need our Coupon Code; we give a Coupon Code to regular users). 
 
Differences between WebSiteWord, EasyWebEditor and 1SITE
The complete checklist is here (click). In short we suggest WebSiteWord for beginners and 0$ budget, EasyWebEditor for personal sites, 1SITE for professional sites. 
 
 
 
LINK AND PAGES, HYPERTEXT FUNCTIONS 
I don’t understand the way WebSiteWord saves pages. 
In WebSiteWord, all hypertext pages are saved in a whole “AEH” file. Click on "File >Save all” or use the toolbar button, and you will be able to save all hypertext pages with just a single click. 
 
...in the tutorial it says:...then, let’s press the link button in the toolbar (sheet and chain, or > "Insert >Link" from the main menu)... but there is no button labeled "link" in the toolbar...and which toolbar? 
Select a text block then, if you aren't able to find the button with the image of the sheet of paper and the chain, choose from the main menu “Insert” then “Link”. If you are on an image, use the right mouse button and choose “Define link”. 
 
How can I set the size of a page? 
You can’t set the size of the page, as you can’t know what monitor and what window will be used by the people that will see your site. The safe way is to always use % tables (it is the default in WSW) and to not assume that the pages have a fixed size. 
 
I want to change the page numbering as I want to insert a page between page 1 and 2, but I can’t. 
No, you can’t. If you really need to do that, you can insert say a page #3, copy the #2 to #3 with “Edit >Paste page from...”, then delete all the text within page #2. Agreed this is not quite what you are looking for, but the automatic numbering is very useful to optimize the publishing speed. Please remember that the end user will not see the WebSiteWord page numbers, only the page titles, so it really makes no difference. If you were to label page 24 as "Page 1" and page 45 as "Page 2" this would have no effect on your readers, as the WSW page number is just a facility to allow you to switch pages without having to remember the proper page names. 
 
Can I change the number of page #0? 
This is not possible. If you want to set another page as home page, simply choose “Hypertext >Current hypertext properties”, and click on the left, on “cover”. Any page can be used as cover / homepage, not just the #0. The #0 is just the default. 
 
How can I fix a page width to 535 pixels, in order to obtain the ideal setting when printing to paper? 
You can fix this width for a table. Use the right mouse button on a table cell, and click “Properties”. However, it is better to use % tables, so your work will display well on all monitors, from 10" to 19”. 
 
??? 
How can I place a link inside the same page? 
The links within the same page are called “Anchors”. First, you need to place the “Anchors”. In order to do this, move the cursor to the link destination and use “Insert >Anchor” from the main menu (or SHIFT+F5). You will see an anchor icon. If you select it with the right mouse button you can edit its properties. A number is assigned to each anchor.  
Now select the text block or the image you want to link, and use “Insert >Special link” (on an image, click the right mouse button, “Define special link”). Click on OK in the window that will be shown. Then you will see a dialog where you can select the destination Anchor. Click on the anchor, then click OK. You can test the result in “read only” mode (Hypertext >Read only). 
 
How can I link to an anchor placed in a different page? 
Select the text block you want to link, then “Insert >Special link”. In the dialog that will be shown, do not choose the first tab but one of the others (e.g. second tab “Normal”), then OK, and select the destination page. Within the preview of that page you can click on the destination Anchor (the number will be copied in the box that’s on the right at the bottom of the window). 
 
Can I insert an alternate text on a link, like I can do for images? 
Select the text and apply the link with "Insert >Special link" (or F5). Then click on the "HTML" tab. In the box insert the following tag: TITLE="insert here the tooltip text". Then click on the first tab and choose any of the link types (for example the second sub-tab, "Normal", then OK). 
 
What should I do to save a single page? 
To save a single page you should use "File >Save as...", or "File >Export pages". In this way you can get single Rtf or Html pages. 
 
I've not been able to find out if I can have different colors for links in the same page / frame... 
You should define different text styles. Each text style can have its own color/style for the links. Use "Format >Styles", then the last tab ("link"). You can also set up the style of the link (underlined, bold, or so). 
 
Where can I find information about pages contained in a hypertext / site /catalog? How can I manage pages? 
To create a page or a link: "Insert >New page", "Insert >Link", "Insert >Special link".  
For deleting, managing: "Hypertext >Images - files - link archive and erase". 
For access: "Hypertext >Go to page", or right-click on the bottom center page number box. 
 
When I'm editing a *.aeh file, how can I delete a page (in my case page 0 as it is empty)? 
Page 0 can't be deleted. For other pages, use "Hypertext >Images - files - link archive and erase". You can also cut & paste another page to fill the page 0. 
 
I don't understand how to insert a link. 
To insert a link, select a text block, then press the button with the symbol that looks like a page and chain. A window will pop up and will allow you to link to an existing page in the hypertext, or to a newer one (more options are also available). 
For example, you choose "new page", then press OK. WebSiteWord will create the new page for you, and will show the page in the Editor. If you link to an existing page, you can choose it from an active preview (active means that you can navigate through it in the same way that you do with a browser). When you press OK, the link is made and WebSiteWord shows the destination page in the Editor. See the tutorial also on this (F1, then "Tutorials", "Create and link pages"). 
 
How can I link an external Html page, for example an Html page that already exists on my Web site? 
To link to an external Html page, select a block, click on the chain button, choose the third tab, "Internet", click the “Add” button and write in the left box the address (e.g. "http://mysite.com/ mypage.htm"), then press "OK". 
 
How can I manage the pages different from the main one? Just with links? 
In the bottom center there is a box with the current page number. Click on it with the right mouse button, you will have a list of the most recent visited pages. You can also use “Hypertext >Images - files - link archive and erase”, “Hypertext >Go to page...”, “File >All pages...”. 
 
How can I copy a page within another in same hypertext? With Html I did this with "Save as", then "Open"... is there another way in WebSiteWord?  
Yes, in WSW you can copy a page within another in the same hypertext by clicking on "Insert >New page", then "New page by copying existing one"; or "New page by copying from another hypertext", ... 
Or you can use "Edit >Paste page from...". 
 
How can I manage headers and footers? 
Get EasyWebEditor.or 1site
 
??? 
Do you have some step by step guidelines on how to create, open, and close popup windows? 
To open a popup, select a text block, "Insert >Special link", 3rd tab (independent window or popup). To close a popup, in the page where the popup should be closed, use "Insert >Page functions >Open/close windows", then specify the name of the popup. The popup is closed on entering the page. You can open the .aeh files used as examples (speciallinks.aeh). 
 
I can only get to non-linked pages when I am in the "edit/preview" mode, by using the page scroller (the box at the bottom of the screen, with the page number) or CTRL+-. Is this normal? Will normal keyboard/mouse paging work when this Web-Page is "published"? 
No, you have to place links. The other ways to manage pages are only active in the editor (this simplifies the creation / management of pages). 
 
Is there a limit to the length of the URL you can insert with "Insert >Link", 3rd tab? 
Yes, there is an internal limit. You can insert longer links very simply, by using HTML blocks ("Insert >HTML >Within the page"). Insert two HTML blocks, the first before the text/image to be linked: <a href="http://thelongurlhere.com/">, the second at the end: </a> 
 
What is the maximum number of pages I can use? Is there a maximum size? 
Each WebSiteWord AEH file can contain up to 50 pages and include up to 200 images. You can use an unlimited number of AEH files. There is no maximum overall size. 
 
The program says "Please delete objects with Hypertext >Images - files - link archive and erase, or buy HyperPublish". Is this normal? 
Yes, WebSiteWord stores each image in an internal album, so even if an image is deleted from the page, it is still kept in the album, which has limited available storage. 
You can rectify this using any of the following methods: 
- delete unused images using "Hypertext >Images - files - link archive and erase" (select an unused image and press the DEL key) 
- divide the work into two or three AEH files, (you can link these AEH files, see below) 
- upgrade to HyperPublish at a discounted price (HyperPublish's album has no limits; you can also get 1site that has an higher limit. Checklist here). 
 
 
 
TABLES 
Does percent % size mean the table will automatically be sized to the content? 
It means the table will fit the screen pixel width, using a %. When you insert a new table, the software use 100% as the default. Unless you have a particular requirement, do not change this setting. It will automatically fit any browser window. 
 
I inserted an image in a table. Why does it appear in all cells? 
Perhaps you inserted the image as the table “background”. If you want to insert an image as a single “cell” background, use the right mouse button on the cell, “Properties”, second tab, then click the Sun and Cactus icon. 
 
When I have to write words in 3 columns do I have to insert a table or can I just use the space bar? 
It is better to use a table. Never use the space bar as, if you view the page from another PC, the size of the space might be different and you will lose the alignment. 
 
How can I create a table with more than a column within a row? 
You can insert a new table with any rows or columns within a cell of another table. 
 
How do I delete a table? 
There are many ways to delete a table. One recommended way is to put the cursor on a cell, press the right mouse button, then choose "Select table", then press DEL. 
 
How can I copy a table? 
Select the table as above, then press CTRL+INS. Move the cursor to the destination, then press SHIFT+INS. 
 
I'm having a problem formatting text in a table. The table text automatically formats itself to Times New Roman (my default font is Arial) and I also can't select the entire table, column or row to apply the required formatting. 
The table default style is "[no style in tab]". Simply change that style's properties with "Format >Styles". 
 
 
 
IMAGES, AREAS, HOT SPOTS, THUMBNAILS, BACKGROUND 
??? 
How can I manage a rollover (mouse over sensitive) image? 
On an image, click the right mouse button, "Rollover", then press the icon with the cactus and sun (on the bottom right). 
 
Animated GIFs don't play in the editor! 
Move to preview mode (Hypertext >Read only). 
 
How can I move images and position them somewhere in the page? I can’t position an image as I would like. 
The “fixed” position for an image is good when you create a text that will be printed on paper, but has no sense for a site or a CD, where the reader can see your work inside an unknown width window. Your user might use a 600 pixel or a 1200 pixel width window, and you don’t know that. The best thing to do then is to create a work that will be seen well on any PC, in other words a work that all readers will like. To do this, simply use “invisible” tables (i.e. tables without any border) to position images on the page. 
 
If I want to add a caption near to an image is it better to use tables or frames? 
Better to use a table. 
 
How can I delete an image inside a table? 
Select the image and press DEL two times. If the image is a background, choose “Table >Properties”. To delete the table, click the right mouse button, “Select table”, press the DEL key. 
 
Can I write some text over an image, similar to using layers in a graphics program? 
No, you should use PaintShop PRO or a similar graphics program to achieve this. 
 
Is there a fast way to change the image background for all pages of a site? 
There are two ways. If the background is already an image, use “Hypertext >Images - files - link archive and erase”, select the image, then press “Replace...”. Otherwise there is a button in the bottom right of the second tab of “Hypertext >Current hypertext properties” dialog. 
 
How can I place text beside an image? 
Create a simple table with one row and two columns. Inside the first column, insert the image. Inside the second one, insert the text. 
 
I'm having trouble inserting an image with transparent background. Sometimes it works and sometimes it doesn't. 
The WebSiteWord's transparent feature should work for most GIF images. However, not all images are suitable to be automatically converted using the included transparent-color processor. If you find this to be the case, you may have to proceed manually with a separate paint program such as Paint Shop PRO or Corel Photo Paint. 
 
Is it possible to add more than one clickable area (hot spot) on an image? 
You can insert up to 20 areas per image. If you need more, you can split the image into different sections with a paint program. 
 
I see the "paste from clipboard" can perform the automatic conversion of a WMF to a GIF / JPG format with a lower byte size. As I have already inserted WMF images, can I convert them to GIF in some way or must I reinsert them? 
Unfortunately, you must reinsert. 
 
I can't insert animated GIFs with "Insert >Animation"! 
It is better to use "Insert >Image". 
 
Where can I find the included clip art? 
In the “Insert >Images” dialog, “From disk”; click on the icon with the mountain and the sun. 
 
In a hypertext with lots of images, it seems as though there are problems with previews. 
Use “Tools >Program options” to increase the image cache settings. 
 
How can I insert pictures that will be enlarged in a separate window when you click on them? Should I use the click area / hot spots? What can I do with a click area? 
A click area is useful when you want to assign different destination links to different sections of a single image. For example let’s say you have a picture of yourself. You can assign an area to the eyes, an area to the mouth, and so on. A click on the eyes may display a page where you talk about your wonderful blue eyes and so on... 
If you want to create a gallery with some thumbnails linked to larger images in a separate window, you don’t need to use hot spots. Simply create a page containing a series of small images, then insert a new page for each enlargement and assign links to each small image (click on the image with the right mouse button, “Define special links”). Inside the “special link” dialog you can specify to use a popup to display the destination link (the page containing the larger image), and you can specify a name for the popup. 
 
Is there a way to place icons of thumbnails on my page, then click to view a larger image? 
Yes, just insert a little image (you can do it with a paint program) then insert a link (click on the image with the right mouse button, "Define link") to a page that contains the larger image. If you use "Define special link" you can also show the larger image in a popup. 
 
How can I set a background image or a background color for a page?  
“Format >Page properties”, then click the icon with the cactus and the sun.  
You can also insert tables using an image as the background (click on a table or on a table cell with the right mouse button, then properties). 
 
I designed a navigation bar in Paint Shop PRO, how do I insert that into a page and add links to each button? 
Use "Insert >Image" then add hot spots (clickable areas): select the image and use the "Image" menu or click the image with the right mouse button. Then define links with the right mouse button. 
 
I have an image and some text on one page. I want the text to line up on the right of the image, and I suppose using a frame will do it, but I can't get my image into a frame. 
Better to use a simple table, rather than a frame. Just use "Insert >Table" then use a table with 2 columns, 1 row (if you want to create frames, simply drag the top or left border of the edit window). 
 
I imported a picture into my document. Is there any way to add a border? 
You can do this with a paint program. The normal HTML border facilities are too limited so they are not included at all. 
 
Is there any way to assign an image as a border for a page?  I have an image that is about 1 inch wide and I want it wrapped around the page. Can this be done? 
You can create a table with 3 rows x 3 columns, and use the image as the background for the 8 externals cells (click the right mouse button from within the cell, then select "Properties"). If you edit the Style of the paragraph that contains the table ("Format >Styles"), you can eliminate the upper and external borders that this solution often leaves. 
 
I have included a background picture but when the page first comes up on the Internet, you get the gray background for a split-second until the picture loads. Is there anyway to eliminate the gray from occurring? 
Yes, in "Format >Page properties" (and maybe in Hypertext >Current hypertext properties) set up a color that is closer to the color of the picture. 
Both the color and the picture are used by the browser. We do this for www.visualvision.com (if you clear the browser cache, you might notice that for a second the background is sky blue, then you see the real background). 
 
 
 
STYLES AND FONTS 
If I change the font height, it sometimes gets lost when I write additional text. Why? 
Do not move the cursor after changing the font style. 
 
Can I save a style? 
Yes. Simply write its name in the styles cell, then press ENTER, and the settings of the current paragraph will be saved as style. You can also import styles from another hypertext. For creating new styles you can also choose “Format >Styles”. See also the manual for more info! 
 
How can I recall a style I saved? 
Simply click on the styles cell and select the required style! 
 
How can I change the style of the links within a table? 
Like any style, i.e. by using "Format >Styles". The default style for tables is [no style in table] 
 
I have created a Web page and used some of the fonts installed on my computer for the page. The problem I have is when other people log into my site and view it, the fonts are not the same as the ones I used to create the site. Should I use just fonts that are universal on all computers?  
Yes, Times New Roman, Arial and Courier New. If the user has MSWindows+Office usually also Verdana and some others. Use GIF images when you want different fonts. It is not possible to distribute different fonts due to copyrights. 
 
Can I change the charset such as for Russian? 
Within Hypertext >Current Hypertext properties you can change the charset of the site (say for example windows-1251 for russian). 
 
 
 
FRAMES 
How can I manage frames? 
Get EasyWebEditor.or 1site
 
 
 
TEMPLATES 
The templates seem to be in Italian! Where could I get English ones? 
The templates are not in Italian. It is a dummy latin-like language that has no meaning. The text is there purely to fit the page for demonstration purposes. You can replace it with anything you like. 
 
 
 
SPELL CHECK 
I can't get the spell check working! 
Get EasyWebEditor.or 1site
 
 
 
INTERNET PUBLISHING - FTP 
I had difficulties while completing the fields needed to publish my Web site. 
To publish on the Web you first need to buy a Web space or find a free one. After you subscribe to a Web service, the Web host gives you the parameters you have to insert within the WebSiteWord's FTP setup tab. Use F1, then "Tutorial", then "Internet FTP publishing tutorial" to see the tutorial and more detailed instructions. 
If you need some basic info about the publishing of a Web site, click here ("How to create a Web site"). 
 
How can I just send completed pages to my Web site? 
WebSiteWord automatically detects which pages have been modified since the last time you edited the file, then marks them with a check mark. If you don’t want to publish a particular page, simply uncheck it. 
 
My ISP has no idea what the FTP server parameters are...nor does my host...so I don’t know how to publish...also it says the www. parameter is not mandatory...so then where do you send the finished pages??? 
Your ISP or host MUST know your FTP server, user name and password. If he doesn't, please change your provider. It is like using an electrician that doesn't know what a lamp is :-). You can tell your host to get the program so they can see where to insert their parameters and help you. If you have no luck with that method, drop us an email and we will help you. Please see the FTP publishing tutorial first! Every FTP server has a server name: it is quite logical you should insert that name in the field named "server FTP". Every server requires a user identifier/ username, it is logical you should insert that in the field named "user identifier". Every server requires a password. Only these 3 parameters are mandatory. Your providers server may require you to enter an additional directory such /www or perhaps /public_html to enter the area that will provide your web presence: WebSiteWord gives you the opportunity to enter that directory path, so that when you connect, you automatically enter that directory. This may be inserted in the field named "Initial remote directory", but this is not mandatory. If not required you can leave this field as it is. 
 
I can’t publish with the AOL members.aol.com 
The AOL FTP for free accounts is special, you can’t use the WSW internal FTP with free AOL accounts. If you want to try, get a paid account or try another provider. 
 
I’m getting errors when I try to publish! 
Error #500: the FTP server name you used is wrong or the program can’t connect to the server due to a network overload or a firewall. Note that you should omit the prefix ftp:// 
Error #530: the username and/or the password is wrong; 
If you are a registered user and you are unable to publish, send us your parameters and we will attempt to connect for you. This should help to track down your problem. 
Please note that some "free" servers (geocities, freeservers) have recently disabled the FTP access, and you'll receive error #530. 
Other FTP problems might be caused by Firewalls, Firewall programs (some versions of ZoneAlarm have known issues). 
 
You say you have an FTP "engine" included......what is an engine in this case? I have an FTP client and a server service that I already use...but they don’t know what you mean by "internal ftp engine". 
There is an internal FTP function, i.e. the FTP resides within the program. You can publish on the Internet using "Publish >Internet -FTP >Publish on the Internet". Other programs require an external FTP program to put the pages on your site. Our program includes the publishing function (the publishing engine) internally. To configure the FTP publisher, please see the tutorial
 
I can see my site with Explorer but not with Netscape. Why? 
This can happen if in the "Hypertext > Current hypertext properties" dialog, under "Export prefix" you use a name that includes spaces or special chars. Spaces must be avoided if you don’t want problems on certain browsers and operating systems. 
 
If I choose "automatically select modified items" when publishing, the program doesn't seem to select them... 
This setup only works with subsequent connections, it will work the next time you choose "Publish >FTP". If the list on the right is already filled, you should press the reload button – the circular one - to force the program to select just the modified pages. 
 
??? 
After putting a form on my Web page, I tested it using the browser. After the ‘Submit’ button was hit, a pop-up box appeared saying: 'This form is submitted using e-mail. Submitting this form will reveal your e-mail address...' etc. What can I do to remove this message? Usually, when I fill a form in on the Internet, I never see this message. 
To remove this message you need to use a "formtoemail" script. Ask to your host / Internet provider how to do so. Usually that form is managed by a "POST" or "GET" script (your host will tell you the URL of this script, you should enter it in the form start marker), and you should insert some form element of the "hidden" type to specify the real destination email. 
 
I published a page. Then I have gone online to my homepage and tried double clicking on a link but nothing happens. I have to right click on it then click open. 
Once a page is published, just ONE click on a link is sufficient. Try to restart Windows if not. 
 
I have created 2 different .aeh files and have created links back and forth to the different files. With WebSiteWord, is it possible to publish both of these files to my Web site without them overlaying each other? I've searched through "help" but can't seem to figure out how to do it. Each time I "publish" I only get one file or the other. 
Yes, simply change the name of the main page file (the cover) for the second .aeh. From the main menu, choose "Hypertext" then "Current hypertext properties", then the cell "Cover file name" (or de-select the cover file name check box). 
 
Can WebSiteWord insert my site on the search engines? 
The WebSiteWord is used to create sites. If you want your site to be listed on search engines, you must submit its address to each search engine: enter the search engine (i.e. www.altavista.com) and search for "submit your site". There are also programs or services for doing this automatically. 
 
My search engine company states I have no META TAGS appearing on my site. Can you explain where and how this can be accomplished. Please bear in mind, I only have a basic knowledge of what META TAGS are used for. 
For each page, choose "Insert >HTML >At page start", then you can write any META tag, e.g.<meta name="keyword" content="games, super games, ultra games"> <meta name="description" content="This page is about games"> 
It is not mandatory to have META tags. Most search engines can index your pages without them. 
 
Can I "Publish" onto the Internet with the free version? 
Sure. Have you read the FTP publishing tutorial? Hit F1, then click on "Tutorials" 
 
I have about six pages constructed on a website, and I need to have one of the pages replace my 'home' or 'page 0' page, and move the present page 0 to page 1 or 2. 
There are two ways: 
1) in "Hypertext >Current hypertext properties", choose the second tab. Then, on the left, you can choose the "cover" page and the "summary" page. The "cover" page is the homepage (default page 0) 
2) use the copy and paste and paste the new home page inside page #0 (you can also use "Edit >Paste page from..." 
 
I published to the Internet but it seems that not all pages have been updated. 
First verify that your browser cache has been updated (use SHIFT + Reload button). If this does not cure the problem, the fastest thing to do is to force the program to update all of the Web site. Before pressing "Publish", simply press the "All" button that's on the bottom left. The Internet is not perfect, so this may be needed occasionally. Be sure you are publishing in the right folder, too. 
 
??? 
I found out that it's possible to upload a WSW file with WS FTP if I save it as Html. Could you tell me the process of FTP'ing with WS FTP? 
To get the HTML from WSW simply choose "Publish >Export pages" then HTML as format. To choose the destination path for the export (c: c:\temp or whatever you want) click on the "Path" tab. 
By the way, it is better to use the INTERNAL FTP function, that has an "optimizer" that reduces the transferred byte size (in other words, with the internal FTP the publishing is faster) 
 
I have made several updates on my web site but now have many unused pages on my Website. 
How do I remove the unused pages to clean up my site? 
Just select the page in the right box (FTP dialog) and press DEL (or click the right mouse button on it). By the way, the program automatically replaces the old pages any time you insert a new page, so this process  
isn't necessary in the long run... 
 
When I publish the Website I am working, it seems the back button does not work for users viewing the pages. 
The back button usually works. For example, please see the www.WebSiteWord.com web site, and browse it. The site is entirely created with WebSiteWord. 
However, there are some limited cases where the back button doesn't work: 
1) If you manually assign filenames to the pages (the automatic redirection process is done through a meta-refresh that makes it difficult to use the back button) 
2) If you use special links and you forget to select the option "frameset" and instead use "single frame" (top left). There is an automatic script that makes it sure that if a search engine enters in a framed page, the  
master frameset is shown: this script seems to disable the back button. 
 
I want to set up a Web site is there a monthly charge? 
We just sell some Web site creator programs. A Web site space is not included: you need it too, and you can rent it for a monthly (or yearly) fee. There are a lot of different hosting companies that you can use.  
The Web site creator program is a one time fee, while the hosting service is monthly or so. We keep things separated. Our partner DewaHost is reliable and has a special offer for our customers. To view the offer, click here
 
 
 
HTML - APPLETS - AEH - ASP 
How can I modify the HTML of a page? 
You can just add code, you can’t modify the automatically generated HTML. WebSiteWord is designed with an internal optimizer that works well both with IE and Netscape, Opera, Mozilla... As it is a bit possessive, it doesn’t allow external interference. If you want to add code manually, use "Insert > HTML", or, with any object selected, use the right mouse button, "Properties", and the HTML tab. 
 
I want to name the home page as "index.htm", how do I do that? 
Use "Hypertext >Current hypertext properties", then click the second tab "Page settings, background". This is already the default setting. 
 
I want to supply the Html file name for a page. For example "mickey.html" instead of "nameaeh_000002.htm", how is that done? 
To supply the HTML file name for a page, use "Format >Page properties", and the center left gray box. For the home page, use "Hypertext >Current hypertext properties", then "Page settings, background". This will not cancel the automatic naming, but will add a redirection page. Working this way optimizes the transfers through the automatic FTP. 
 
What should I do if I want HTML pages, or if I want to see a preview? 
Use the "Publish" menu. You can also publish directly with FTP. 
 
What can I do with an "AEH"? Can I only see it with WebSiteWord? 
You can see an "AEH" with almost all Visual Vision products, with EBooksReader and with HyperPublish Reader (which works on the same principle as Acrobat Reader: if you upgrade to Hyper Publish it is automatically included by the CD Wizard). An AEH file contains a whole hypertext, so your work becomes easy to share. With the "Publish" menu you can convert into Html or Rtf files anytime you want. 
 
??? 
How do I attach Java Applets to a page? 
With "Insert >HTML" insert the HTML code related to the applet. Instead of the class name, i.e. where you find the classname="appletname.class" part in the code, just write classname="", then place the caret inside the brackets and press the button "Insert page or file ref", then choose the 3rd tab and search for the .class file in the HD. 
 
Can I manage ASP or PHP pages with WebSiteWord? 
Certainly. You can use "Insert >Html >Within text" to insert ASP code. WebSiteWord uses ".htm" or ".html" as the file extension, but this can be changed with the "Options" button within the FTP dialog (left center). 
Usually, ASP pages are named “.asp”, but you may ask your server administrator to  enable .htm or .html as valid ASP pages extensions. 
 
 
DOWNLOAD / DOC / ZIP / PDF / FLASH / COUNTERS / INTERNET ACCESSORIES / FORUM / IMPORT FILES 
How can I insert a file download on my site? For example a ZIP? 
The best way is to upload the file directly to your http:// site with an FTP program such as WS_FTP, then within WebSiteWord, select a text block, use "Insert >Link", 3rd tab, "Add +", and type the Web address of the file, such as http://www.myaddress.com/myfilename.zip  
 
How can I insert a directory in the server? 
Inside the publishing window, there is a button similar to the MS Windows new folder button. 
If you want to use the directory for downloads you should take an external FTP program (such as WS_FTP). It will be configured like the internal FTP, it has buttons for creating directories.  
 
Does WebSiteWord have a function that will allow the Web site visitor to download information from my Web site? 
Is the format of the intended "information" to be additional ZIP, DOC, PDF files,...? If so, you can certainly do this with WebSiteWord. Simply place the files on your server using an external FTP program such as WS_FTP for example, then you can link to these files from any WSW page using "Insert >Link", 3rd tab, and inserting the direct link, e.g. http://yourserver.com/yourfilename.doc 
 
I have a .doc file that I don’t want the browser to open, I want to start a download when the site visitor clicks on it. 
Follow the same steps described above for the download. In most cases the best solution is to "zip" the .doc and make the .zip file available as a download. 
 
Why does the size of the AEH remain the same even if I delete some multimedia files? 
It is not sufficient to delete a link, a button or a video with the DEL key. To enable a fast reuse, WebSiteWord archives each thing you use in an internal archive or “album”. If you delete the link, the file remains inside the album. If you want to delete the file, please choose “Hypertext >Images - files - link archive and erase”, search the file then delete it with DEL. 
 
Can I save in PDF format? 
Indirectly you can. If you have the Adobe product installed, choose "File >Print" then print to the "Acrobat Distiller". Otherwise you can install a fake PostScript printer (an Apple LaserJet for example), print to FILE: (instead of LPT1), save the file as filename.ps then use the free Ghostscript (you can find it on simtel.net) to convert from PS to PDF. A correct Ghostscript command on the DOS prompt is gswin32c -q -d -dPDFSETTINGS=/printer -dCompatibilityLevel=1.3 -dNOPAUSE -dBATCH -sDEVICE=pdfwrite -sOutputFile=c:\nomeoutputfile.pdf nomefile.ps). 
 
Any examples for interacting with Flash? 
You can manually with Insert >HTML. 
Or get EasyWebEditor / 1site
 
How can I insert a counter? 
A counter is typically a piece of HTML code. You can insert it with "Insert >HTML >Within text". The program will insert an icon to mark the point where you insert the HTML. If you want to change the code, select the icon, use the right mouse button, "Properties". If you need code for a counter or for other useful stuff, see www.visualvision.com/utils
 
I am trying to insert a form for users to be able to complete and submit. I would like other users to be able to view what everyone has submitted, but I do not know how to do this? 
You need a guestbook or a forum tool. These kind of interactive tools are available from lots of sources. 
You'll find some free tool links in www.visualvision.com/utils/ 
 
How can I insert a chat? A forum? 
You will find info in www.visualvision.com/utils/ 
Chat, forums, etc. are server side functions. If you do not have direct server access you should use third party services. These third parties usually provide all the needed instructions. Usually you have to insert an HTML code: HTML codes can be inserted with the "Insert >HTML" menu. 
 
How can I import files? 
To import, use "File >Import" and choose a file format (RTF; ASCII), then search for the files you want to import in the file system (shown on the left) and drag them to the right. The program can import multiple files at a time and automatically divide a single file into pages. Use CTRL+ CTRL- after the import to see the pages. The import functions sometimes discard the text format, so it would be better to use the native program functions once you have learned them. 
 
When I import RTF, how does the system split a single file into multiple pages, how does it decide when to end a page and start a new one? 
It uses an internal criteria. 
You can choose (in the import format menu) one file/one page or one page/one page. The latter option ensures that page breaks in the existing document are maintained in your created pages. 
 
I have imported RTF pages, but some of them do not include the "continue" link on the new pages. 
You are supposed to write the pages INSIDE the program. If you import the pages from another program, you will need to add the links. The program can place very powerful links, not only the sequential links expected for a sequential piece or book. 
 
After importing, the very first page is blank and I can not get rid of it. 
Simply copy another page inside it. Alternatively, change the settings of the program so that the cover page and the summary page are not using the first page (Hypertext >Current Hypertext properties, then second tab, then click on the left on "cover" or "summary" and choose the required page). 
 
I imported an .rtf document and set up some links to certain portions of it (hypertext?). The links work fine, but in the non-edit, preview mode, I can only get to the linked pages, not the ones without links. 
This is normal, as the preview mode is designed to work as if published, and no pages would be available in a live situation, unless linked. 
 
Can your program import Word Perfect format (WPF files)? 
No, but within Word Perfect you can choose "Save as..." then save your file in RTF format, that can be imported by our program. 
 
 
 
SHOPPING CARTS, E-COMMERCE 
Can I add a shopping cart to my site? 
You can use Insert >HTML. Or get EasyWebEditor /  1site
 
Does the Easy Web Editor have a function to accept credit cards online? 
This is a function provided by various credit card services. With a direct account you can insert a form or some code in your page that will allow you to take orders (this code may be inserted on your page using Insert >HTML, and are typically provided by the company you elect to use). Some third party services that enable you to accept credit cards are: clickbank.com, kagi.com and a lot more (you can use search engines to find others). 
 
I am in the process of using the PayPal shopping cart Generator using HTML, and am making a Buy Now cart for each item I sell. The Generator states: “make a copy of the first box by pressing Ctrl+C and choose copy. Then it says in your web site files, open the code for the web page from which wish to collect payment. Paste the code you just copied into your Web page file wherever you would like the image to appear...” Since I was not using HTML, I'm not sure how to do this, can you help me? 
In WebSiteWord, place the cursor where you wish to insert the code in the page. Then, use "Insert >HTML >Within text". The program will show a dialog where you can paste the PayPal code using CTRL-V (or SHIFT-INS). Then press OK. You will see that EWE will place a small icon on the page. On future occasions, should you wish to edit the code, place the cursor over the icon and click the Right mouse button over, then "Properties". 
 
 
 
GENERIC QUESTIONS 
I can’t find the answer to my question! 
No problem, just  write to us! As you see... we respond to all! 
 
I can't delete some objects with DEL. 
Just hit the DEL key twice. 
 
The XYZ window displays too small for me! 
Please resize the window. WebSiteWord stores and remembers window settings, so you should only have to do it once. 
 
How can I see the hypertext on a browser? 
Use "Publish >Browser preview" 
 
I'm writing a manual for an application and I need to include multiple copies of the application logo and application name. What is the quickest way to do this? 
The quickest way to repeat application logos and names throughout a site is to create a new page, and insert the name and the logo of the application. Then you can use "Edit >Paste page from..." to insert the logo anywhere you want. 
 
I can't use tabs! 
You can use the "Reduce indent" and "Increase indent" toolbar buttons. 
 
Sometimes when I'm copying and pasting, I lose the text format. 
It is possible, sometimes, to lose the text format when cutting and pasting, especially for short text. This is because WebSiteWord tries to use intelligent behavior and pre-empt your needs when you cut & paste. Sometimes the behavior is not exactly as you might expect. 
 
Can I insert the same text and/or image group in multiple pages, like a "C include"? 
Yes, simply create a new page and enter the required text and images. Then, for each page that will contain the text, use "Insert >Html >Within text", then use the "insert page in text" button. A window will display allowing you to select the page to insert. Note: This is not a fully visual operation, and works only when Html publishing. For a fully visual system, see another FAQ in this page. 
 
I can't do some things like in Front Page. 
WebSiteWord is not Front Page, WebSiteWord is an hypertextual editor, with its own philosophy (at present, a unique one). WebSiteWord may be compared to "Wordstar" at the time when "word processors" were new, and the typewriter the norm. Wordstar was similar to a typewriter, but obviously couldn’t be identical without losing its main advantages and added features! 
 
How can I make floating windows? 
When a user browses your site / hypertext, there are two ways a window can show: 
- when user clicks on a special link ("Insert >Special link") 
- when user enters a page that contains an "open window" component ("Insert >Page functions >Open / close windows" 
For these features, you will need to upgrade to EasyWebEditor or HyperPublish. 
 
In a hypertext with lots of images, it seems there are problems with previews. 
Use “Tools >Program options” to increase the image cache settings. 
 
I can’t “minimize” the application. 
To minimize the application, select “Tools >Program options” then “Reset dialogs settings”, then exit from the application and restart it. 
 
I have a problem with the program locking up. It seems to be related to the file I am working in because I had a few other files I was working with and I am not having the problem there. If the file is corrupted in some way is there anything I can do about saving some of the pages? Help! I don’t want to start over! 
When a file is corrupted the most practical way is to open a new file, and copy the pages (the non-corrupted ones) from the old file, using "Edit >Paste page from...". 
 
How can I protect some Internet pages with a password? 
This is a server side thing, your host (or Internet Provider) should be able to provide the information required. 
 
I have an old 200MHz PC, is this sufficient? Can I manage a high traffic site with this PC and WebSiteWord? 
Do you mean "host" a site? To manage a Web site "in house" is quite expensive. You might want to take a look at the various hosting offers that can be found on the open market. Apart from that, your PC is certainly OK for running WebSiteWord. 
 
Do you have a Mac edition? 
Sorry, no, we don’t yet have a Mac edition. 
 
I have an icon for email - I've checked the tutorial and can't find out how to make this work! 
It is very simple to make an icon for email work. Just select the image, click the right mouse button on it, "Define link", third tab, "+ Add" button, then enter mailto:youraddress@aol.com 
 
In a hypertext with lots of images, it seems as though there are problems with previews. 
Use “Tools >Program options” to increase the image cache settings. 
 
The program says “Access Violation XXXX”, then hangs... 
If this happens, it is likely you have too many applications opened (”too many” may mean 4-5 in Win98/ME...!). Close some applications or restart the computer. The error numbers like 00231245E are of no use to us at all. 
If this happens and you are able to provide us with step by step instructions on how to reproduce the error, (e.g. open the program, write "mickey", press "save" and the error ALWAYS happens) we can correct the problem. Often it is not a problem with the program, but a problem of limited handles within MSWindows. 
 
Can I show an external URL in a frame or a pop-up? 
Yes, create an empty page / frame / popup then use "Insert >HTML >Within text" and insert this code: 
<script language=javascript> 
<!-- 
location.href="http://www.abc.com" 
//--> 
</script> 
The empty page will be replaced with the external URL (http://www.abc.com). Use parent.location.href="" in case you want to replace a whole frame set. 
 
My popup window works fine in preview, but does not work at all in browser preview or on the net. Do you have any ideas as to what is wrong? 
This can happen if you use a window name that includes spaces or strange characters. Please use something like "Mickey" as a window name (without the quotes). "Mickey Mouse", "123bcd" or "Mi$%/&" for example, are not valid identifiers. 
 
If I switch to “read only” (Edit/Preview button), the slides don’t appear to work. 
When you are in "read-only" mode, you have to use "Hypertext >Reload page" to start the slide sequence. To get this at load time, configure the hypertext as "Read only" using "Hypertext >Options". 
 
I have noticed that in some of my work, when I resize the windows (larger or smaller), some tables or images move and don't retain their position. Is there a solution to this problem? 
This isn't a "problem". You would benefit from practising with the "invisible" tables, and learn how to use them to correctly position images and text. You must remember that the final users screen and window sizes are unknown. At the end of the PDF manual you will find some useful suggestions on how to create this kind of positioning. 
 
 
 
PURCHASE - REGISTRATION 
As I have now purchased WSW regular edition, I want to remove the sentence "VisualVision WebSiteWord..." that is inserted on the bottom of the pages. 
This is a simple change. When you first use of the full registered program, and before pressing the big "Publish" button, select "All" in the bottom left of the internal FTP dialog. This way the program will refresh all pages (not only those modified) so the sentence will be deleted. 
 
How can I get WebSiteWord? 
Click here or below: 
 
 
 
Can’t find the answer to your question? No problems, click here and write to our support staff
 
 
 
easy software for busy people! 
 
 
 
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Visual Vision has been selling software online since 1998, and is a proud member of the Association of Software Professionals. 
 
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